For startups and small businesses who need rock-solid essentials.

Ideal for teams of 5–25

Includes:

Remote IT Helpdesk (Business Hours)

Device Monitoring & Patch Management

Email & Productivity Suite Support (M365/Google Workspace)

Basic Endpoint Protection

Monthly Health Reports

48-hour Response SLA

2 Onsite Visits / month

Our most popular tier — balance of performance, security & scale.

Best for teams of 20–75

Includes everything in Core, plus:

24/7 Support Coverage

Cloud Backup Solutions

Network Infrastructure Management

Cybersecurity Awareness Training

Email Filtering & Threat Detection

Vulnerability Scanning (Quarterly)

24-hour Response SLA

4 Onsite Visits / month

For larger enterprises and high-risk industries. Total coverage, top to bottom.

For 75+ users or mission-critical ops

Includes everything in Synergy, plus:

Dedicated Account Manager

Unlimited Remote & Onsite Support

Fully Managed Firewall & Endpoint Suite

Incident Response Playbooks

Compliance Advisory (ISO, NESA, GDPR)

Executive Tech Briefs & Road mapping

4-hour Critical SLA