Specialized QCS Tiered Service Packages

  • Business meeting in a conference room with five people sitting at a table, with digital data and charts overlayed in front of a large window with buildings and trees outside.

    🟢 QCS Core “Rock-Solid Essentials”

    For startups and small businesses who need rock-solid essentials.

    Clean messaging tailored for startups/SMEs.

    Core features:

    Remote IT Helpdesk (Business Hours)

    Device Monitoring & Patch Management

    Email & Productivity Suite Support (M365/Google Workspace)

    Baseline protection against common threats

    Monthly Health Reports

    48-hour SLA

    1 Onsite visits every other month

  • Person using a laptop with digital graphs, charts, and data visualizations superimposed, including a world map, line graphs, pie chart, and flowchart.

    🔵 QCS Synergy "The Most Popular”

    Our most popular tier — balance of performance, security & scale.

    Core features:

    24/7 Support Coverage

    Proactive Threat Detection

    Awareness Training and Vulnerability Scanning

    Cloud Backup Solutions

    Network Infrastructure Management

    Cybersecurity Awareness Training

    Email Filtering & Threat Detection

    Vulnerability Scanning (Quarterly)

    24-hour Response SLA

    Quarterly Health & Strategy Review

    4 Onsite Visits / month

  • Looking up at modern skyscrapers with glass facades against a partly cloudy sky.

    🟣 QCS Nexus

    For larger enterprises and high-risk industries. Total coverage, top to bottom.

    Core features:

    Dedicated Account Manager

    Unlimited Remote & Onsite Support

    Fully Managed Firewall & Endpoint Suite

    Incident Response Playbooks

    Compliance Advisory (ISO, NESA, GDPR)

    Executive Tech Briefs & Road mapping

    48-hour Critical SLA